Selecta Digital offers solutions in the order to cash chain integrating digital, industrial and customer services.

Customer Services

Digital Services

Industrial Operations

Order-to-Cash

Contract & Order Management

Order Fulfilment

Service & Issue Management

Billing & Invoicing

Payments & Credit Collection

Multi-channel solutions to support advanced customer interaction

Customer Service solutions designed to ensure outstanding customer experience.

  • Multichannel Customer Care
  • Customer Acquisition
  • Back Office & Case Management
  • Service Desk
  • Customer Value Management
  • Credit Collection

Proprietary solutions developed and performed in compliance with data protection, disaster recovery and business continuity requirements

  • Credit Management
  • eCommerce
  • Multi Channel Communication
  • Personalized Video
  • E-invoice
  • FEA/FEQ
  • Layout Composition
  • Artificial Intelligence

Automation and end-to-end management of the printing process ensuring disaster recovery thanks to the availability of two production sites. Selecta also automates document management services with the orchestration of Artificial Intelligence, OCR systems and Machine Learning.

  • Printing
  • Logistics & Inbound Document Management
  • Courier Management & Delivery
  • Service Monitor
  • OCR
  • Machine Learning
  • Data Enrichment
  • Archiving & Consultation